Yesil Dalyan Travel & Shipping Agency
 

About Us

YESIL DALYAN Travel & Shipping Agency has been founded in June 1987 in Dalyan Turkey. Registered at Ministry of Tourism, Republicof TurkeyClass A, Nr: 1592.  Now, Fethiye is our head office and we have partner  offices in  Marmaris, Dalyan, Bodrum, Antalya, Alanya, Didim, Kuşadası, Side, Belek, Kemer, Kalkan, Kas,  Izmir and Istanbul.

Our objective is to offer good value quality holidays with memorable personal service.

 We served 320.000 visitors from United Kingdom ( Hotels4u.com & Medhotels.com – part of Thomas Cook Group / All Turkey  -  Olympic Holidays - Holidaytaxis.com  - Just sunshine  - Travelone – Blue Cruise Ltd. / All Turkey)  Poland ( 7 Islands / Bodrum Region),  Germany ( Öger Tours / Dalaman region) ,  Holland ( Sundirect  &  Adotravel & Direct Trave/ All Turkey) in 2011 .

In all Turkey, we have more than 800 partner hotels which we are working with them under the contract base.

We are 100% committed to ensuring that all our customers are happy and satisfied with their holidays that we have provided. We are a specialist company offering holidays concentrating on traditional, charming, typical and authentic.

We always considered the feedbacks and expectations of our guests since the beginning. Satisfaction of the customers about the hotels, services, packages and tours has directed our operation to better conditions and came to the conclusion of increasing number of clients year to year.

Head office in Fethiye always gave us an advantage of being in the middle of all regions. Farness to our branches and all operation from Fethiye, as the brain of the agency, always helped us to direct the operation smoothly.  We believe the great service has to start with a good attitude. All our professional personnel have been trained accordingly, starting at the stage of reservations till the departure of the guests. When you add Turkish hospitality, is naturally showed by us, which makes the guests’ holiday unforgettable. If you enjoy while you are helping to the guest, the service you have given is always go higher up. Besides all the comments of the guests, the ideas and experiences of the staff always are being considered. We give a platform for them to create opportunities, according to special requests of the guests.

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How We Work ?

During every season, we do sign the contracts for the following season with the hoteliers. At the end of the season the prices of next season are set and the tour operators have been informed accordingly by e-mail.

All the reservations from the tour operators come to Fethiye head office and have been distributed to the branch offices. Together with the reservations all operation are being managed by the head office and all branches are being informed accordingly for their daily and weekly working schedule. All transfer facilities, airport and tours etc. are being done by our own, air-conditioned and brand new vehicles.

All our passengers starting with their arrival to the airport have been considered as the guests of Yeşil Dalyan Travel and having the privilege service. Each of our guests, one by one, has been got in touch during their stays with our professional representatives. Depending of the flight times of our guests, they are giving an information speech on their arrival day or in the following day. The contents of “Info Meeting” are as follows;

- Information about the hotel

- Information about the town and region

- Information about the day time and night out program.

- Some personal tips on how to make the most out of the holiday

- Information about special tours and attractiveness of the surroundings

In all regions we are working in, according to the attractiveness of the region, we are arranging many tours for the guests, for the one who are trying to learn more about the country, culture and looking for more excited holidays. All these tours have been introduced to the guests, after the information meeting, with hotel visits at least twice a week. When they would like to book, all arrangements are done and guests are informed accordingly.

With our best wishes,

Yeşil Dalyan Travel & Shipping Agency

 
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